PLN Mobile

In the era of digital transformation, utilities must meet users where they are: on mobile. PLN Mobile APK is Indonesia’s most complete electricity service app, developed by PT PLN (Persero) to empower users with seamless access to electricity services-right from their Android devices.

With over millions of installs, the app is designed to make essential tasks like buying tokens, paying electricity bills, filing complaints, and submitting installation requests faster and more user-friendly. Whether you’re a prepaid or postpaid customer, downloading PLN Mobile APK for Android means gaining full control over your power usage and billing-without queues, paperwork, or wait times.

The latest version of PLN Mobile also includes services like ICONNET internet installation, ElectricQu repair requests, and EV charging access (SPKLU), transforming it into a comprehensive utility companion.

Key Features

Buy Tokens and Pay Bills Instantly

PLN Mobile offers a fast, intuitive way to purchase electricity tokens and pay your postpaid bills. It supports various payment methods like bank virtual accounts, e-wallets, and credit cards, ensuring a seamless transaction experience.

Self Meter Recording with SwaCAM

Tired of waiting for meter officers? Use the SwaCAM feature to record your meter readings directly from your phone. It promotes transparency, control, and independence in billing.

Auto-Dispatched Complaint Handling

With the built-in complaint feature, users can report outages or service issues and get real-time updates. The Auto Dispatch system forwards reports to the nearest available technician, speeding up resolution.

Request New Installations or Power Additions

Apply for new electricity connections or increase your power capacity without visiting a PLN office. The entire process is digitized and available in just a few taps.

More Than Electricity – ICONNET, ElectricQu & SPKLU

PLN Mobile expands its utility scope by offering ICONNET for home internet, ElectricQu for electrical repairs, and Charge.In stations for electric vehicles, making it a one-stop platform for digital utility services.

Usage Tips for PLN Mobile APK

• Link Your Account First: For a smoother experience, make sure your meter number or customer ID is registered before initiating payments or requests.
• Enable Notifications: Stay updated on outages, new features, or service alerts by allowing app notifications.
• Use SwaCAM Monthly: Regular meter submissions help maintain accurate billing and reduce disputes.
• Bookmark Favorite Payment Methods: Save time by bookmarking your preferred virtual account or wallet service.
• Track Application Status in Real-Time: Use the ‘Tracking’ tab to monitor the progress of installation or complaint requests.

FAQs About PLN Mobile APK

Q1: Is PLN Mobile free to use?

A: Yes, the app is free to download and use. Service payments are based on your electricity usage or upgrade needs.

Q2: Can I use PLN Mobile for both prepaid and postpaid accounts?

A: Absolutely. The app supports both token purchases for prepaid users and bill payments for postpaid users.

Q3: How do I report a power outage?

A: Use the ‘Complaints’ section, select your issue, and the Auto Dispatch system will assign a technician.

Q4: Is PLN Mobile available only in Bahasa Indonesia?

A: Currently, Bahasa is the default language, but the app’s layout is intuitive enough for general users.

Q5: Can I apply for internet through the app?

A: Yes, you can request ICONNET fiber internet installation directly via PLN Mobile.

Conclusion

Whether you’re managing a household or a business, PLN Mobile APK is your trusted companion for smart electricity management. Download the latest version today from APKHu​ra.com to enjoy a secure, ad-free experience that puts full utility access in the palm of your hand.

Michael Thompson

Michael Thompson serves as APKHura.com’s Content Editor, where his background in journalism and English literature ensures every guide, review, and tutorial is clear, accurate, and optimized for search. Holding an M.A. in Journalism from UT Austin, Michael has spent years refining editorial workflows, boosting organic traffic, and mentoring writers to deliver content that truly helps users navigate the APK landscape.